Privacy Policy
This policy explains how Tronix Solutions LLC collects, uses, protects, retains, and discloses information when you visit our website or contact us.
Effective:
Last updated:
Introduction
This Privacy Policy for Tronix Solutions LLC ("we," "us," or "our") explains how we may collect, use, disclose, retain, and protect information when you visit tronixsolutions.net or otherwise communicate with us.
Please review this Privacy Policy carefully before using the website. If you do not agree with the practices described here, please discontinue use of the website. By continuing to use the website, you acknowledge this Privacy Policy.
What information do we collect?
We collect only the information reasonably necessary to operate and secure our website, respond to inquiries, provide requested services, improve website performance, and comply with applicable legal obligations.
Depending on how you interact with us, the information we may collect includes:
- Name
- Email address
- Telephone number
- Postal or business address, when voluntarily provided
- Information included in messages, forms, or service inquiries
- General device, browser, network, security, and website-usage information, including Internet Protocol addresses, browser type, referring pages, and cookie identifiers
How do we collect information?
We may collect information in the following ways:
- Information you voluntarily provide
- Information collected automatically
- Information received from service providers or business partners
Information you voluntarily provide
We may collect information you voluntarily provide when you complete a contact form, send us an email, request information, schedule a consultation, or otherwise communicate with us.
Information collected automatically
When you access the website, certain technical information may be collected automatically through cookies, server logs, security tools, and similar technologies. This information may include an Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, and approximate geographic region.
We do not use the website to collect precise geolocation data.
Information received from third parties
We may receive limited information from service providers that support website hosting, security, analytics, communications, consent management, and other business operations. We use this information only for the purposes described in this Privacy Policy.
Do Not Track and Global Privacy Control signals
Tronix Solutions LLC honors supported browser-based Do Not Track and Global Privacy Control signals.
When a supported privacy preference signal is detected, our website and consent-management technologies apply the signal to the extent technically supported and required by applicable law.
A supported Global Privacy Control signal is treated as a request to opt out of applicable data selling, sharing, targeted advertising, or similar processing where such an opt-out is required by law.
You may also use the website’s cookie settings control to modify cookie preferences or withdraw consent at any time.
Why do we collect and use information?
We may collect and use information for the following business purposes:
- To operate, maintain, and secure the website
- To respond to inquiries and service requests
- To provide requested products, services, or information
- To communicate with customers and prospective customers
- To perform our obligations under a contract
- To analyze website performance and usage trends
- To diagnose technical, availability, or security problems
- To detect and prevent fraud, abuse, or unauthorized activity
- To evaluate and improve our website, products, and services
- To send marketing communications when permitted by law and consistent with your consent or communication preferences
- To support a merger, acquisition, financing, restructuring, sale of assets, or other lawful business transfer
- To comply with applicable legal and regulatory obligations
How long do we retain information?
Tronix Solutions LLC maintains a formal data-retention schedule.
The retention schedule establishes retention periods based on the type of information, the purpose for which it was collected, applicable contractual requirements, security needs, and legal or regulatory obligations.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, maintain business and security records, and comply with applicable tax, accounting, contractual, and legal requirements.
When a retention period expires and we no longer have a legitimate or legally required reason to retain information, we delete, anonymize, or securely dispose of it in accordance with our data-retention schedule.
If immediate deletion is not reasonably possible, for example, because information remains in protected backup archives, we restrict the information from ordinary use and retain it only until deletion or overwriting becomes reasonably possible.
When may information be disclosed?
We may disclose information in the following limited circumstances:
- With your consent: We may disclose information for purposes described when requesting your consent.
- To service providers: We may disclose limited information to vendors that support website hosting, cybersecurity, analytics, communications, consent management, and professional services. These providers may use information only to perform authorized services for us.
- To comply with legal obligations: We may disclose information when reasonably necessary to comply with applicable laws, governmental requests, judicial proceedings, court orders, subpoenas, or other legal processes.
- To protect rights and security: We may disclose information when reasonably necessary to detect, investigate, prevent, or respond to fraud, abuse, security incidents, unlawful activity, or threats to the safety of any person.
- In connection with a business transfer: We may disclose information in connection with, or during negotiations concerning, a merger, acquisition, financing, reorganization, sale of assets, or transfer of all or part of our business.
Sale or sharing of personal information
Tronix Solutions LLC does not sell personal information for monetary consideration and does not share personal information for cross-context behavioral advertising.
Limited disclosures to service providers for website hosting, cybersecurity, consent management, analytics, communications, and professional support are not treated as sales when performed under appropriate contractual and legal safeguards.
We honor supported Global Privacy Control signals as requests to opt out of applicable selling, sharing, targeted advertising, or similar processing where required by law.
GDPR disclosures
Where the General Data Protection Regulation or comparable data protection law applies, we process personal information under one or more recognized legal bases.
Legal bases for processing
Consent: We may process personal information for a specific purpose when you have provided consent.
Performance of a contract: We may process personal information when necessary to enter into or perform a contract with you.
Legal obligations: We may process or disclose personal information when necessary to comply with applicable laws, regulations, court orders, subpoenas, or other legal processes.
Legitimate interests: We may process personal information when reasonably necessary to operate and improve our business, respond to inquiries, maintain website security, prevent fraud, and protect our legal rights, provided those interests are not overridden by your rights and interests.
Vital interests: We may process or disclose information when reasonably necessary to protect an individual’s life, health, or safety.
Your privacy rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing
- Receive certain information in a portable format
- Withdraw consent when processing is based on consent
- Object to certain decisions based solely on automated processing, where applicable
- Lodge a complaint with an applicable data protection authority
To exercise an applicable privacy right, use the contact information provided in the Contact us section.
Consequences of declining consent
You may decline optional cookies, withdraw consent, or choose not to provide optional personal information.
Declining optional processing will not prevent you from viewing publicly available portions of the website. However, certain features, embedded content, analytics functions, communication tools, or personalized functionality may be unavailable or may operate differently.
Information strictly necessary for website security, fraud prevention, network operation, or delivery of a service you specifically request may continue to be processed as permitted by applicable law.
Children’s privacy
Tronix Solutions LLC does not intentionally direct its website, products, or services to children under 13 years of age, or to a higher minimum age where required by applicable law.
We do not knowingly collect personal information from children below the applicable age threshold. Children below that threshold should not submit personal information through this website.
If you are a parent or legal guardian and believe that a child below the applicable age threshold has provided personal information to us, please contact us. After verifying the request, we will take reasonable steps to delete the information as required by applicable law.
Security of personal information
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.
Access to retained information is limited according to business need, and information is managed in accordance with our security controls and data-retention schedule.
No method of internet transmission or electronic storage is completely secure. Although we use commercially reasonable safeguards, we cannot guarantee absolute security.
Links to external websites and services
Our website may contain links to external websites, applications, or services that we do not operate or control. This Privacy Policy does not govern those third parties.
We recommend reviewing the privacy policy of each external website, application, or service before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in applicable laws, technologies, services, business practices, or privacy requirements.
The revised policy becomes effective when posted on this page, unless a different effective date is stated. The date displayed at the top of this page identifies when this Privacy Policy was last updated.
Contact us
For questions or concerns about this Privacy Policy, or to submit a privacy-related request, contact us using the information below.
9 N River Rd, Number 151
Auburn, ME 04210
United States
Email: info@tronixsolutions.net
Contact page: tronixsolutions.net/contact